Services

In our company's customized services for non-standard mold parts and machine parts, our after-sales service focuses on ensuring that our customers successfully apply and maintain our customized products. We provide our customers with a full range of technical support and training, as well as continuous optimization of product design and performance. We are committed to providing a clear after-sales policy and excellent customer experience to build long-term customer trust and satisfaction, and to promote sustainable business development. We understand the importance of customized services for non-standard mold parts and machinery parts in our customers' production process, so we hereby promise that our after-sales team will maintain close communication with our customers to provide timely answers to questions and professional technical guidance. Further, we will regularly inspect and maintain our products according to customers' needs to ensure that the customized products are always kept in the best condition. We are committed to providing our customers with one-stop, hassle-free after-sales service to help them successfully achieve their business goals.

Distribution services are very important in the manufacturing industry as it not only ensures that the product reaches the customer safely but also influences the customer's satisfaction with the company's overall services. The following is a detailed description of the distribution service process: **Packaging**: First of all, the manufactured non-standard mold parts and machinery parts need to be properly packaged. The main goal of packaging is to protect the products from damage during transportation, and also to consider the impact of the way of packaging on the efficiency of transportation. For larger and heavier fittings, it may be necessary to pack them in wooden boxes, while for smaller fittings, foam boxes or plastic bags can be used. **Choosing the mode of transportation**: When choosing the mode of transportation, it is usually necessary to consider factors such as the size of the product, its weight, and the distance to the destination. Common modes of transportation nowadays include land transportation (e.g. trucks), sea transportation and air transportation. For orders that need to be delivered urgently, you can also choose express or specialized truck delivery. **Logistics Tracking**: After the products are sent out, the logistics tracking system can be used to keep track of the location and transportation status of the products, so that problems can be solved in time, and this information can be provided to the customer to let the customer know the approximate time of product delivery. **Delivery Confirmation**: After the product arrives at the destination, get the customer's signature confirmation to prove that the product has been successfully delivered. If there is a logistics problem or the product is damaged during transportation, it will be coordinated and handled in a timely manner.

Quality control is a very important part of non-standard mold parts and machinery parts manufacturing industry, strict quality control can ensure that the product meets the design standards and meet customer needs. In the manufacturing process of non-standard mold parts and mechanical parts, quality control mainly includes the following steps: Initial inspection: Before production, quality inspectors need to check the tools, materials and equipment to ensure that they are in good condition and meet the production requirements. For example, tools need to be checked for wear and tear, and materials need to be checked for compliance with specifications. Process Inspection: During the production process, the quality inspectors need to inspect the production line regularly to check whether the production link is running normally, and find and correct any possible problems in time. For example, to check whether the machine is running stably, whether the size prevention and tolerance are accurate during the production process, and so on. Finished Product Inspection: After the production of the product is completed, the quality inspection department needs to carry out a comprehensive finished product inspection, including the product's appearance, dimensions, physical properties and other aspects, in order to ensure that it meets the quality standards and design drawings. Inspection tools usually include calipers, altimeter, hardness tester, optical projector and other precision instruments. Records and tracking: All inspection data and results need to be recorded to form a complete quality inspection record. This helps to track and analyze the quality of the product, and can also provide the basis for product quality certification when necessary. Unconventional testing: Some special non-standard mold parts and mechanical parts may require unconventional testing, such as automatic coordinate measurement (CMM), heat treatment quenching hardness testing. Non-conforming products management: For the detected non-conforming products, there needs to be a strict management process, including marking, segregation, evaluation, concession of use, scrapping and other treatments. Ensure that the quality of mold parts produced by your factory meets customer needs for durability, accuracy, compatibility and other technical specifications. Quality-driven is the main key to earning customer trust and satisfaction.

We have an experienced team using advanced equipment and exquisite processing technology, according to the customer's process and processing requirements for precision machining of mold parts. For example, customized thimble assemblies, punches, die cores, die cores, guide sleeves, etc. Such as: CNC lathe -Mazak，Seibu Japan slow wire cutting machine, Japan Sodick mirror discharge, Taiwan high-precision coreless grinder and inner/outer diameter grinder, etc., the processing accuracy of spare parts can reach the tolerance range of +-0.001mm. We are constantly updating our equipment and technology and adopting best practices to meet customer requirements.

We will select appropriate materials according to customer requirements and actual conditions, and provide material testing and quality reports to ensure that the material quality meets the requirements. Our commonly used material brands include Ehrmann, ASSAB , Smubigenberg, Palo Alto , Kennametal, Sumitomo, Kyowa, Chunbao and many other imported raw materials. Not only high precision, but also stable performance and long service life. Of course, customers can also specify materials.

We can provide design plans and technical guidance for mold accessories according to mold drawings or samples provided by customers. Our professional designer team will understand the needs of customers in detail, including product use, size, material, production quantity and other information, so as to ensure that the design of mold parts meets customer requirements.